Placing my order

Do you have a showroom or a shop?
We do not have a showroom or shop. All our items come directly from our large warehouse so that we can always offer the best prices. You should find det...
Tue, 3 Mar, 2020 at 2:10 PM
How do I place an online order?
Placing an order on our website is a piece of cake! Once you've found what you're looking for, click 'add to checkout' – your item w...
Thu, 23 Jan, 2020 at 12:26 PM
When will I be charged for my order?
The full cost of the order will be charged as soon as it is placed.
Thu, 23 Jan, 2020 at 11:08 AM
I have a problem placing an order on your website
If you are encountering an issue when placing an order with us, we would recommend you double check your address information. Your address details (espe...
Thu, 23 Jan, 2020 at 12:38 PM
How do I know if my order was successful?
Once your order has been placed, you will receive an order number, which is shown on the order confirmation screen. You will also receive a confirmation...
Mon, 6 Apr, 2020 at 11:12 AM
Is it safe to order online?
Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are enco...
Thu, 23 Jan, 2020 at 11:20 AM
Do I need to create an account to place an order?
You can browse our website and add item(s) to your basket without creating an account. Once you proceed to checkout and need to enter in personal details to...
Thu, 23 Jan, 2020 at 1:09 PM
Are you delivering with the Corona crisis?
Yes! Our deliveries are going ahead as normal. Our warehouse team are working as quickly as they can to get orders packaged and sent. However we would ask f...
Fri, 10 Apr, 2020 at 1:34 PM
My payment has been cancelled
Some users are currently experiencing difficulty placing orders when using Google Chrome. They are directed to our payment gateway, then sent back to the we...
Mon, 6 Apr, 2020 at 10:55 AM
Why can't I place an order?
The last 3 weeks we were completely flooded with orders. We cannot thank our customers enough for your confidence in our company! As a result of this ov...
Mon, 20 Apr, 2020 at 3:22 PM